Support
Frequently Asked Questions
How do I install the tool?
All Price Action Tools are installed using NinjaTrader's built-in importer. Download the .zip file and go to Tools → Import → NinjaScript Add-On inside NinjaTrader 8. Do not unzip the file manually.
Does this work with NinjaTrader 8?
Yes. All Price Action Tools are built specifically for NinjaTrader 8.
Does this provide trade signals or predictions?
No. Price Action Tools do not provide trade signals or predictions. They are designed to support execution, risk management, and disciplined workflows — not to tell you when to trade.
Can I use this on a funded or prop firm account?
Yes. These tools are commonly used on funded and evaluation accounts. Always ensure your configuration aligns with your firm's rules.
What happens after I purchase?
After purchase, you'll be able to download the tool from your account area and install it immediately. Licenses are tied to your machine and validate automatically.
Do you offer refunds or trials?
Price Action Tools provides free trials for all paid products so customers can test the software prior to purchase.
As our software is delivered digitally and includes a trial period, refunds are not offered after purchase.
Free trial availability is clearly stated on each product page where applicable. Customers are encouraged to review product details before completing a purchase.
How do I get support?
Support is provided through our customer portal and documentation. Please log in to your account to access support resources.